Shipping, Delivery & Returns
Clear, transparent policies crafted with care for our handcrafted creations. Every heirloom crochet piece and botanical candle travels with intentional safeguards directly from our atelier to your sanctuary.
Dispatch & Processing Times
Because every treasure is shaped by patient hands, our crafting and dispatch schedules honor the cadence of mindful atelier production:
In-stock scented candles, handcrafted hair clips, and cotton bandanas leave our studio within 24–48 hours of confirmation via WhatsApp.
Personalized tulip bouquets, custom-scented candle chalices, and bespoke color-palette orders require 3–5 days of crafting before dispatch.
Curated gift sets, wedding favors (Modak and Laddu boxes), and corporate orders are planned collaboratively with scheduled batch dispatches.
Transit Timelines & Tracking
We partner with top-tier courier express networks (Bluedart, Delhivery, Speed Post) ensuring safe door-to-door transit across India.
As soon as your parcel is scanned at the hub, a real-time live tracking link is shared directly on your WhatsApp conversation thread.
Transit Damage Guarantee
In the rare event of transit damage, share an unboxing video within 24 hours on WhatsApp. We promptly dispatch a replacement free of charge.
Have a Specific Delivery Date or Urgent Need?
If you need a birthday gift or anniversary bouquet delivered on an exact date, talk to our studio on WhatsApp before ordering. We will arrange express courier dispatch.